At Pasqo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform for exam preparation.
a) Personal & Account Information: When you register or configure your account, we collect personal information that is linked to your identity:
b) Purchase & Subscription History: We collect and store logs of subscription transactions (such as plan details, purchase date, and subscription status) to manage and activate Pro features.
c) Product Interaction & Usage Information: We track how you interact with the Platform to provide and improve our educational services. This includes:
d) Device Identifiers & Tracking Data:When you use our mobile application, we may request permission to track your device using Apple's App Tracking Transparency (ATT) framework. If granted, we collect and share device identifiers (such as IDFA and GAID) with third-party networks for personalized advertising.
e) Customer Support & Feedback: If you contact us for assistance or report a problem within the app, we collect the details you provide (such as device type, error logs, and message content) to resolve your query.
a) Personal & Account Information: We use the personal information you provide to create and manage your account, authenticate your sessions, process payments, communicate updates, and provide customer support.
b) Usage & Device Information:We analyze product interactions and usage statistics to personalize your educational experience, track learning progress, troubleshoot technical issues, and optimize the Platform's functionality.
We take appropriate measures to protect the security of your personal information. We implement industry-standard security practices and procedures to prevent unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
a) Service Providers & Payment Processors: We may share your personal information with trusted third-party service providers who assist us in operating the Platform, processing payments (such as Paystack, Apple App Store, or Google Play Billing), or hosting data. These providers are bound by strict confidentiality obligations.
b) Third-Party Advertising (AdMob):Our mobile application integrates Google AdMob SDK. AdMob collects device identifiers (IDFA/GAID) and ad interaction details to deliver, personalize, and measure advertisements within the app. AdMob uses this tracking data in accordance with Google's privacy policies.
c) Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
a) Account Information: You can access, update, or delete your account information by logging into your Pasqo account. Please note that certain information may be retained in our records for legal and administrative purposes.
b) Marketing Communications: You have the option to unsubscribe from our marketing communications by following the instructions provided in the emails or by contacting us directly.
The Platform may contain links to third-party websites or services. These links are provided for your convenience and do not imply endorsement or responsibility for the content, privacy practices, or activities of such third parties. We encourage you to review the privacy policies of those third-party websites or services before providing any personal information.
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on the Platform. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Pasqo's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: hello@pasqo.app
Address: Ghana